SpaceX’s satellite internet service is a technological marvel — when it works.

The Starlink coverage map divides the globe into a honeycomb-like hexagonal grid; the satellites launched so far mostly provide service in the northern part of North America. The whole thing is still in beta, so access is limited — even if you’re in a coverage area, there are only so many available slots in each part of the grid, so as not to stress the system.


Luckily, my area has not yet filled its allotment yet, so I was able to simply sign up on the website, and my kit arrived about a week later. Let’s smash the system, I thought.

Then I learned about trees.

All of the hardware is nicely designed — even though it’s in beta, it feels close to a consumer product already, with a sense of style that goes well beyond the hospital equipment vibes of most satellite gear. The dish itself (officially named “Dishy McDishface”) is made of white plastic, with a matte white texture on its face. Two buttons on the mounting pole click into the included tripod mount, and that’s that. There are motors that rotate and tilt the dish to align it automatically; no fiddling required.

I am going to emphasize the line-of-sight requirement, since it is crucial to understanding what Starlink can and cannot do right now, and it’s an important reality check on what it might be able to do in the future. Like the similarly over-hyped mmWave 5G, Starlink is remarkably delicate. Even a single tree blocking the dish’s line of sight to the horizon will degrade and interrupt your Starlink signal. Whatever satellite internet dreams you may have will run crashing into this reality until you can literally rise above.